Showing posts with label IT Essentials. Show all posts
Showing posts with label IT Essentials. Show all posts

What are two factors that must be considered when choosing a computer case? (Choose two.)

What are two factors that must be considered when choosing a computer case? (Choose two.)


the number of LED indicators at the front of the case

the size of the motherboard and the power supply

the vendor that manufactured the motherboard

the size of the monitor

the number of internal drive locations


Answer:

the size of the motherboard and the power supply
the number of internal drive locations

What are three important considerations when installing a CPU on a motherboard? (Choose three.)

What are three important considerations when installing a CPU on a motherboard? (Choose three.)


The CPU heat sink and fan assembly are correctly installed.
The CPU is correctly aligned and placed in the socket.
The CMOS EPROM battery is removed prior to installing the CPU.
Antistatic precautions are taken.
The CPU contacts are first cleaned with isopropyl alcohol.
Maximum insertion force is applied to the load lever so the CPU is locked in place.

Answer:


The CPU heat sink and fan assembly are correctly installed.*
The CPU is correctly aligned and placed in the socket.*

Antistatic precautions are taken.*

Which statement describes the purpose of an I/O connector plate?

Which statement describes the purpose of an I/O connector plate?


It makes the I/O ports of the motherboard available for connection in a variety of computer cases.
It provides multiple connections for SATA hard drives to connect to the motherboard.
It plugs into the motherboard and expands the number of available slots for adapter cards.
It connects the PCIe adapter slots used for video directly to the CPU for faster processing.


Answer: It makes the I/O ports of the motherboard available for connection in a variety of computer cases.

What is the advantage of using signed drivers?

What is the advantage of using signed drivers?


They never need upgrading.
They are verified to be compatible with the operating system.
They are guaranteed by the manufacturer to work with any hardware.
They are guaranteed to work with all operating systems.
They are free of errors.


Answer: They are verified to be compatible with the operating system.

A technician has assembled a new computer and must now configure the BIOS. At which point must a key be pressed to start the BIOS setup program?

A technician has assembled a new computer and must now configure the BIOS. At which point must a key be pressed to start the BIOS setup program?




after the POST, but before Windows starts to load
during the Windows load process
before the computer is powered on
during the POST


Answer: during the POST

Which two types of data should be backed up before troubleshooting a computer for a customer? (Choose two.)

Which two types of data should be backed up before troubleshooting a computer for a customer? (Choose two.)


Windows operating system files
BIOS system file
Internet Explorer favorites files
driver files for the hard disk
documents that are created by the customer


Answer:

Internet Explorer favorites files
documents that are created by the customer

Which step of the six-step troubleshooting process is where a technician would ask the computer user to print a document on a newly installed printer?

Which step of the six-step troubleshooting process is where a technician would ask the computer user to print a document on a newly installed printer?



Test the theory to determine the cause.
Verify full system functionality and, if applicable, implement preventive measures.
Establish a theory of probable cause.
Document findings, actions, and outcomes.
Establish a plan of action to resolve the problem and implement the solution.
Identify the problem.


Answer: Verify full system functionality and, if applicable, implement preventive measures.