What is the purpose of documenting the information that is obtained from the customer in the work order?

What is the purpose of documenting the information that is obtained from the customer in the work order?






  • to create a centralized database of possible problems
  • to use the information for marketing purposes
  • to keep track of parts that are ordered
  • to use the information to aid in solving the problem



Answer: to use the information to aid in solving the problem


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