What is the purpose of documenting the information that is obtained from the customer in the work order?

What is the purpose of documenting the information that is obtained from the customer in the work order? to create a centralized database of possible...

To which category of hypervisor does the Microsoft Virtual PC belong?

To which category of hypervisor does the Microsoft Virtual PC belong? Type 1 Type 2 Type 3 Type 4 Answer: Type ...

A technician needs to upgrade the file system on a Windows XP computer from FAT32 to NTFS without losing user data. Which course of action should be taken to upgrade the file system to NTFS?

A technician needs to upgrade the file system on a Windows XP computer from FAT32 to NTFS without losing user data. Which course of action should be...

How much RAM can theoretically be addressed by a 64-bit operating system?

How much RAM can theoretically be addressed by a 64-bit operating system? 32 GB maximum 64 GB maximum 16 GB maximum 4 GB maximum 128 GB or more Answer: 128...

A computer with the Windows 7 operating system fails to boot when the system is powered on. The technician suspects that the operating system has been attacked by a virus that rendered the system inoperable. What measure could be taken to restore system functionality?

A computer with the Windows 7 operating system fails to boot when the system is powered on. The technician suspects that the operating system has been...

A technician notices that a program that is listed in the registry of a Windows computer is not found on that computer. What is a possible solution to the problem?

A technician notices that a program that is listed in the registry of a Windows computer is not found on that computer. What is a possible solution...

A user notices that some of the programs that are installed before upgrading to Windows 7 no longer function properly after the upgrade. What can the user do to fix this problem?

A user notices that some of the programs that are installed before upgrading to Windows 7 no longer function properly after the upgrade. What can the...

Which command is used from the Windows command prompt to schedule a program to run at a specific time?

Which command is used from the Windows command prompt to schedule a program to run at a specific time? TASKKILL AT CMD TASKLIST Answer:&nb...

A technician has loaded an incorrect video driver on a Windows 7 computer. How can the technician revert to a previous driver?

A technician has loaded an incorrect video driver on a Windows 7 computer. How can the technician revert to a previous driver? Select the video...

What two terms can be used to describe the Windows Virtual PC? (Choose two.)

What two terms can be used to describe the Windows Virtual PC? (Choose two.) system resource management server consolidation hypervisor Virtual...

What are two features of the active partition of a hard drive? (Choose two.)

What are two features of the active partition of a hard drive? (Choose two.) The active partition must be a primary partition. Up to four primary...

What is identified by the 100 in the 100BASE-TX standard?

What is identified by the 100 in the 100BASE-TX standard? the maximum cable distance in meters the series number of the standard the maximum number...

When would a printer be considered a network host?

When would a printer be considered a network host? when it is connected to a workstation when it is connected to a laptop when it is connected...

What would be a disadvantage of configuring a wireless router or access point to operate only in accordance with the 802.11g protocol standard?

What would be a disadvantage of configuring a wireless router or access point to operate only in accordance with the 802.11g protocol standard? 802.11a...

What is a characteristic of the UDP protocol?

What is a characteristic of the UDP protocol? low overhead error correction guaranteed delivery end-to-end establishment before delivery Answer: low...

A device has an IPv6 address listed as 2001:0DB8:75a3:0214:0607:1234:aa10:ba01. What is the interface ID of the device?

A device has an IPv6 address listed as 2001:0DB8:75a3:0214:0607:1234:aa10:ba01. What is the interface ID of the device? ba01 0607:1234:aa10:b...

Which technology is most often used to connect devices to a PAN?

Which technology is most often used to connect devices to a PAN? Bluetooth IEEE 802.11n wireless fiber optic cabling coaxial cabling Answe...

A technician is troubleshooting a problem where the user claims access to the Internet is not working, but there was access to the Internet the day before. Upon investigation, the technician determines that the user cannot access the network printer in the office either. The network printer is on the same network as the computer. The computer has 169.254.100.88 assigned as an IP address. What is the most likely problem?

A technician is troubleshooting a problem where the user claims access to the Internet is not working, but there was access to the Internet the day...

Which statement describes the logical topology for a LAN?

Which statement describes the logical topology for a LAN? It describes how computers access the LAN medium. It depicts the locations of main routers...

When is a dial-up connection used to connect to an Internet provider?

When is a dial-up connection used to connect to an Internet provider? when a high-speed connection is provided over a cable TV network when a digital...

Which network device makes forwarding decisions based on the destination MAC address that is contained in the frame?

Which network device makes forwarding decisions based on the destination MAC address that is contained in the frame? repeater hub switch rout...

Which recommendation should be observed when replacing existing memory?

Which recommendation should be observed when replacing existing memory? The new memory should exceed the capacity of the hard drive. The new memory...

Verify in the laptop software whether any wireless networks are detected.

Verify in the laptop software whether any wireless networks are detected. Verify that the laptop is plugged into an electrical outlet. Reconfigure...

A computer is assigned an IP address of 169.254.33.16. What can be said about the computer, based on the assigned address?

A computer is assigned an IP address of 169.254.33.16. What can be said about the computer, based on the assigned address? it cannot communicate...

Which command should a computer technician use on a PC to restore protected system files with known good versions?

Which command should a computer technician use on a PC to restore protected system files with known good versions? defrag chkdsk sfc/scannow ...

A technician installed a network adapter in a computer and wants to test network connectivity. The ping command can receive responses from workstations on the same subnet but not from remote workstations. What could be causing the problem?

A technician installed a network adapter in a computer and wants to test network connectivity. The ping command can receive responses from workstations...

What is the default TCP destination port number or number combination that is used for SSH connections?

What is the default TCP destination port number or number combination that is used for SSH connections? 20/21 22 23 25 80 Answer: ...

A customer has a computer for a home business, but wants to have another computer as a web server. What would be the best solution for the customer to share the monitor, mouse, and keyboard between the two computers?

A customer has a computer for a home business, but wants to have another computer as a web server. What would be the best solution for the customer...

Where would a technician configure a PC to boot from a CD-ROM?

Where would a technician configure a PC to boot from a CD-ROM? Control Panel My Computer BIOS Settings Start Menu Device Manager Answer: BIOS...

A technician has replaced the batteries in all the company laptops. Which source will have information on the proper disposal requirements for the old batteries?

A technician has replaced the batteries in all the company laptops. Which source will have information on the proper disposal requirements for the old...

A computer user complains of a computer that freezes up after about five minutes of use. The technician checks the computer BIOS to see if there might be a configuration problem that is causing the computer to behave consistently in this manner. While the technician is reviewing the information, the computer once again freezes. What is the probable cause of the computer problem?

A computer user complains of a computer that freezes up after about five minutes of use. The technician checks the computer BIOS to see if there might...

A technician needs to purchase a new video adapter for a computer. In addition to performance and price, which factor should be considered when selecting the adapter?

A technician needs to purchase a new video adapter for a computer. In addition to performance and price, which factor should be considered when selecting...

Which Windows hard drive partition is commonly referred to as the C: drive?

Which Windows hard drive partition is commonly referred to as the C: drive? The first primary partition The first extended partition The first...

Which key or key sequence pressed during the boot process will allow a user to start a Windows PC using the last known good configuration?

Which key or key sequence pressed during the boot process will allow a user to start a Windows PC using the last known good configuration? Windows...

A technician notices that an application is not responding to commands and that the computer seems to respond slowly when applications are opened. What is the best administrative tool to force the release of system resources from the unresponsive application?

A technician notices that an application is not responding to commands and that the computer seems to respond slowly when applications are opened. What...

A technician wants to create a new partition on a new additional hard drive. Which tool should be used?

A technician wants to create a new partition on a new additional hard drive. Which tool should be used? Disk Management Scandisk Disk Defragmenter Device...

After a computer is powered on, Windows 7 fails to start. What initial procedure would a technician use to deal with this failure?

After a computer is powered on, Windows 7 fails to start. What initial procedure would a technician use to deal with this failure? Boot from a...

A technician has installed a new sound card in a PC but it is not operating correctly. Where should the technician look to investigate driver problems?

A technician has installed a new sound card in a PC but it is not operating correctly. Where should the technician look to investigate driver problems? My...

What is the purpose of RAID adapters?

What is the purpose of RAID adapters? To provide enhanced audio and graphic capabilities To connect multiple storage devices for redundancy or speed To...

A technician is troubleshooting a computer that is experiencing hardware failure detected by the BIOS. What is one way this failure is indicated?

A technician is troubleshooting a computer that is experiencing hardware failure detected by the BIOS. What is one way this failure is indicated? The...

Which location on a hard disk is used by the BIOS to search for operating system instructions in order to boot a PC?

Which location on a hard disk is used by the BIOS to search for operating system instructions in order to boot a PC? The Windows partition The...

When installing a network adapter into a client computer, a technician notices that the contacts on the adapter need to be cleaned. Which solution should the technician use to clean the contact?

When installing a network adapter into a client computer, a technician notices that the contacts on the adapter need to be cleaned. Which solution should...

Why does a technician wear an antistatic wrist strap?

Why does a technician wear an antistatic wrist strap? To prevent damage to electronic components inside the computer To be grounded while working...

A network technician has been asked to determine the best Internet connection for a branch office located in a new metropolitan office building. Which connection would provide the highest bandwidth and reliability at the lowest cost?

A network technician has been asked to determine the best Internet connection for a branch office located in a new metropolitan office building. Which...

What are two consequences of setting an incorrect boot order in the system BIOS? (Choose two.)

What are two consequences of setting an incorrect boot order in the system BIOS? (Choose two.) The computer displays an 'Inaccessible Boot Device'...

What can a technician do to help protect wireless network equipment from the effects of RFI?

What can a technician do to help protect wireless network equipment from the effects of RFI? Lower the humidity level. Keep the equipment plugged...

Which type of device would be used on a laptop to verify the identity of a user?

Which type of device would be used on a laptop to verify the identity of a user? A biometric identification device A MIDI device A touch screen A...

What is the default file system used during a fresh installation of Windows 7?

What is the default file system used during a fresh installation of Windows 7? FAT32 FAT16 HPFS NTFS Answer: NT...

After a Windows operating system has been installed, which program would a technician use to select the programs that will run at startup?

After a Windows operating system has been installed, which program would a technician use to select the programs that will run at startup? Task...

When upgrading a CPU, what must be applied between the new CPU and the heat sink/fan?

When upgrading a CPU, what must be applied between the new CPU and the heat sink/fan? Adhesive gel or paste Penetrating oil Thermal compound Lubricating...

Which wireless security procedure should be used to hide the WLAN ID from wireless clients?

Which wireless security procedure should be used to hide the WLAN ID from wireless clients? A. Configure WEP only on the access point. B. Disable...